Selling SaaS Globally paddle.com Why is this a challenge? Payment failure issues and foreign exchange (FX) fees result in lost revenue and involuntary customer churn. While payments fail for a variety of complex reasons, the risk increases as you scale internationally. Thanks to longer payment chains and a lack of relationships between banks, there’s less trust. That increases the likelihood that legitimate transactions will be falsely 昀氀agged as fraudulent. Longer payment chains also result in additional costs. Making a payment across borders requires the involvement of more parties to process the transaction, each responsible for transferring the money a part of the way. Each of those parties charges a fee. Once you add on FX fees for converting one currency into another, overheads start to creep up. 9
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